Update I have done factory reset on 5000t.My5 working okay now. It causes the FVP to crash, so I can't find out the app version. Humax develops a series of digital receiver boxes for cable television and satellite television. Sets the box into a known state for further 'remote fault finding' and sometimes fixes the problem. I did however set my wireshark system to trace IP activity to/from the FVP to see if there are/were any obvious problems. Just a hunch. ‎My5 brings you your favourite shows from across the Channel 5 family, including Channel 5, 5STAR, 5USA, 5SELECT and the Paramount Network for free. I have had a reply from HUMAX as follows - this agrees with your advice here. Copyright 2020 Leaf Group Ltd. / Leaf Group Media, All Rights Reserved. "I have recently discovered that My5 no longer works on my FVP5000T. Video playback issues ★ Playback failure on new Sony 2020 TVs with YouView ★ Video playback checklist RESOLVED: App … Surely a power off - leading to a full reboot would have the same effect? A factory reset isn't necessary for an app update. I suspect maybe a My5 … That may be a valid reason for a factory reset - perhaps. Player version 0.14.14 This has been reported by others on the Myhumax.org forum. Unplug the receiver and wait for around 10 minutes. Player theme version 1.0.0 I will ask a supplementary question of HUMAX - why is a factory reset needed to check for new app software? Tried again and it loaded and played a program, I thought I try again, tried to exit my5 it took an age, wouldn't leave the program, when it did, I tried to load it again and it caused it to go back into S/B mode. • There is a chance while using one of these receivers that you may come across … App version 0.29.2 All other on demand portals are working fine as is the recorder itself. What do you need help with? I’ve not been able to watch any programmes on iPlayer or My5 via On Demand for about a week now. They gave me the stock response - factory reset. Cloudflare Ray ID: 5ecaa018eaeafa68 Quite why a portal is even needed is beyond me. Humax have form for causing havoc via CEC systems, read the customer revues on the Amazon link to the Lindy adaptor above. I have not touched the FVP - no power off or factory reset. Humax develops a series of digital receiver boxes for cable television and satellite television. Completing the CAPTCHA proves you are a human and gives you temporary access to the web property. Why would that help? Performance & security by Cloudflare, Please complete the security check to access. BBC: Digital TV -- Resetting your digital box or TV. I guess apps get updated over the internet when one uses them. Useer service version 0.1.14. • But doing one forces an update, otherwise you'll be subject to the vagaries of a the roll out schedule that Channel 5 have chosen. I suspect maybe a My5 issue. Anybody else found it to be working again? I went into settings in the My5 app once it was working and found the following. At the moment I'll watch my5 from the TV, I might try a factory reset when I have the inclination to set it all back up again. Your IP: 46.105.126.200 I have had a reply from HUMAX as follows: My5 are currently releasing a update for their app which has yet to be fully released and not all customers have received the update yet. For some reason, My5 is working today. Check that your internet connection is still working. I don't believe it. Turn a Bluetooth on in a Dell Latitude D520→. I have had a reply from HUMAX as follows: I’ve contacted Humax … Perhaps it's down to … GrahamRHK - 21 hours ago  »  My5 seems particularly unreliable now, so maybe I have picked up a bad version? If the update is not fully out yet to the public then doing a factory reset will have not effect. At least I now have a network trace to compare if it fails again. Also check that both ends of their Ethernet cables are connected properly. I will ask a supplementary question of HUMAX - why is a factory reset needed to check for new app software? If you are connected over Wifi, try using an Ethernet cable (not supplied) to test the connection. BUT in your case, and as it is happening to others, likely it will only loose your settings. Help centre; Solving problems Solving problems. Does anyone know what a factory reset does other than lose all my settings and schedule. Is there a known issue here please?". @DebbiePortman Is anyone else having problems with their #Humax Freesat box? Turn the receiver and the television on to see if the problem has been fixed. There is a chance while using one of these receivers that you may come across performance issues, such as frequent screen freezing.

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