Hi Satisfied user, thanks for taking the time to review our app. What do I do if I forget my e-banking Access ID and Password? Will I need my Access ID, Password, and Security Token when using e-banking? Can my backup card be used at the same time as my primary card? What can I do to ensure the protection of my banking details when using e-banking? Can I email a receipt of payment to a Contact using e-banking? Is there a charge? Can a PayID be created on a term deposit account? How do I know if my version of the Bendigo Bank app is the most recent version? How do I remove a device from my Four-Digit PIN enabled devices list? Can I deal non-Australian dollar transactions using Online FX? ‎The Bendigo Bank app is fast, safe and secure, with four-digit PIN login or Touch ID on your mobile or tablet. Can I complete transactions for foreign cash and traveller cheques in Online FX? Will I need my Access ID, Password, and Security Token when using e-banking? Receiving statements electronically is faster and safer than via traditional mail, and also can reduce paper waste. If you are unsure of the closing balance, please contact 1300 236 344 to obtain the exact payout figure.If you have a Platinum Rewards Credit Card, before closing your account we encourage you to redeem your points. Why can I return to a e-banking session by clicking the back arrow on my web browser? Who do I call if I have problems accessing the Internet? How do I return an item that I bought using Apple Pay in a store? Still waiting for that card to arrive in the mail? What if I am not satisfied with the outcome of the assessment? Do I need a PayID to make a fast payment? You should consider whether it is appropriate for your situation. After switching banks to Bendigo from a larger bank with yellow and black logo, I was quite disappointed in the lack of features and usability of the Bendigo mobile app. If you’re looking to make changes to your credit card, such as managing your credit limit, updating your details or closing your account*, there’re a number of ways to do so: © Copyright 2020 Bendigo and Adelaide Bank, Updating details, limits or closing accounts. Why won’t the app accept my Four-digit PIN? Allows you to access the most popular AIB (NI) Online Banking services. Information on this page can change without notice to you. For your security, we do not provide information of a personal or account-specific nature by email. I am having trouble with the online account application, who can I call? Can I choose the currency pairs I need to transact? What is the Bendigo Bank app Four-digit PIN function? Call our Credit Card team on 1300 236 344. How many characters can I have in my Password? What happens if the PayID I want to use is already registered by someone else? How long will it take for Estate funds to be released? Is the Bendigo Bank app available for Windows mobile phones, Blackberry, etc? Why can I transfer money, or use BPAY and Pay Anyone services from some accounts and not others? Do I have a different payment limit for fast payments? When I logon to e-banking, not all of my accounts display a graph. What does the Transaction Download function do? Please also review our Financial Services Guide (FSG) before accessing information on this website. How do I deregister my Automatic Security Token? I have located a new Settings Menu option called Quick Balances Settings in e-banking in my web browser. How long can I access these documents for? I didn’t receive the email, what should I do? What information is provided about the accounts before the Estate is settled? Can my backup card be used at the same time as my primary card? Please read the applicable Disclosure Documents before acquiring any product described on this website. Bendigo Bank will never ask you for your Password, either in person or by email; If using a web browser, always logon to e-banking from the Bendigo Bank website (by typing. Is Osko by BPAY different from BPAY? I’m having trouble with the SMS code, what do I do? What do I do if I forget my Four-digit PIN? Bendigo and Adelaide Bank Limited is the issuer of all Up branded banking and financial products provided through Up apps. Wanna be able to use the app again ><, Were you able to get past your login issue? How do I set up my Four-digit PIN on more than one device? How do I know what Bendigo Bank app version I have? I’ve looked into this and I have found that Bendigo Bank did apply for an Apple Pay ‘thing’, along with a few other major banks. Why don’t all of my business Contacts have a company logo? How will we assess your application for financial difficulty assistance? I have deleted my Bendigo Bank app and re-installed it. Where can I see a list of transactions made with Fitbit Pay? Can I select multiple Messages to move from my Inbox to the Archive? What if the deceased was a sole director to the company account? Will I be notified of new messages from the bank in e-banking? Can I see a running balance after each transaction, like in my statements? Is there a Bendigo Bank app for mobile phones other than iPhone or Android eg. I applied for a credit card in e-banking, when will I see it online? ^Kirsty, Really easy to use app, can check everything I need. Log in with your Access ID, password and security token (if needed), or your four-digit PIN. Normal data and call charges apply. How do I access any updates to the app? ^Kirsty. How to authorise payments requiring multiple signatories. How do I change my e-banking Password using e-banking? Select ‘Support’. Does e-banking become inactive if not accessed for a long period of time? Why am I unable to register an Automatic Security Token? Why do I only get advised of my credit card’s minimum payment amount a few days before the due date? Will Automatic Billing Updater add any additional fees to my account? What do I do if my mobile device is lost, stolen, broken, or replaced? Why can I transfer money, or use BPAY and Pay Anyone services from some accounts and not others? Is Online FX only available for Business Customers? We'll pass your suggestions onto our developers for consideration in future updates. Share the benefits of your card by allowing additional cardholders to make purchases, payments, and experience all the additional features your card offers. What happens if I lose my mobile phone and that number was also my PayID? Can I pay into multiple funds through BPAY? Can I choose the accounts I want displayed? Can I view which of my devices are enabled with Four-digit PIN? How do I change the default payment network on my Debit Mastercard in Apple Pay? Your account is not over limit and there are no late payments at any time during the repayment period. How do I change my e-banking Password using e-banking? We're working on it and will update our customers when this is available. Is there a Bendigo Bank app for mobile phones other than iPhone or Android eg. All information is correct as at 30 September 2020 and is subject to change. What if the deceased did not leave a Will? Never divulge your Password to any person under any circumstances. Is the Bendigo Bank app available for Windows mobile phones, Blackberry, etc? Are Online FX exchange rates live prices? How do I know what Bendigo Bank app version I have? Please read the applicable Disclosure Documents before acquiring any product described on this website. Terms, conditions, fees and charges apply. Do I have a different payment limit for fast payments? Credit cards are a safe, secure and convenient way of buying what you want, when you want. Is there a limit to how many accounts I can setup in Quick Balances? How much can I transact within Online FX? Can the funds be transferred directly to the Personal Representative's personal account? I’ve accidently deleted the email, what should I do? Once I’ve enabled the Quick Balances feature on my app, where will I see my account balances? Who can I contact for support with e-banking? Why am I unable to create a deal in Online FX? ®Registered to BPAY Pty Ltd ABN 69 079 137 518. Can I hide the account graphs and charts on the Accounts page in e-banking? Which iOS and Android operating systems and Bendigo Bank app versions, are currently supported by Bendigo Bank? My keyboard covers the fields I need to complete and I can’t scroll down the screen. What happens if I change the PIN on one of my devices? When I logon to e-banking, not all of my accounts display a graph. Everything you need to know about using your Bendigo Bank credit and debit cards. Why can I return to a e-banking session by clicking the back arrow on my web browser? The GoPos Lite app works in conjunction with a GoPos Lite EFTPOS terminal , pairing… What do the charts on the Accounts screen mean? Registered address: The Bendigo Centre, Bath Lane, Bendigo, Vic, 3550. Can I temporarily block my card if it is stolen or misplaced? Should I store logon details on my mobile phone? Windows, Blackberry? I forgot the PIN code for my watch - how do I reset it? How do I cancel a recurring payment on my debit or credit card? Can I edit an account name using e-banking? Can I enable Quick Balances on more than one device? I have deleted my Bendigo Bank app and re-installed it. How do I arrange a free e-token (digital security token)? I have the Bendigo Bank app on my mobile/tablet device. Can you give me an example of when I might need to use a fast payment? What should I do if I think somebody else is accessing my accounts without permission? How do I arrange a free e-token (digital security token)? Do all service/billing providers participate in Automatic Billing Updater? To ensure your e-banking is secure, follow our Golden Rules: When using Internet cafes, hotels/motels (both in-room and in any business centres /computing facilities provided by hotels for the use of their guests or others) or similar locations, you should ensure that you know if your computer and phone access details are recorded and take appropriate steps to maintain confidentiality of that information. Download or update the Bendigo Bank app to: Do the usual – Check balances, view statements, activate your cards, transfer money, make payments, check your transaction history. Do joint account holders each have to Register individually to access e-banking? Will Automatic Billing Updater add any additional fees to my account? Is there a limit to how many accounts I can setup in Quick Balances? ‎The Bendigo Bank GoPos Lite app is an innovative card acceptance solution that allows Bendigo Bank merchants to accept EMV chip, magnetic stripe, debit and credit card payments via their iPhone, iPad or iPod Touch. Why might an account not be visible when creating a PayID in e-banking? Are there fees and charges for using the Bendigo Bank app? Via Bank@Post at participating Australia Post Offices. Call us on 1300 236 344 to discuss your options. Can I cancel or edit an upcoming payment on e-banking? By cash, cheque or direct transfer at any Bendigo Bank branch or through one of our deposit ATMs. How will I know if I’ve submitted the form correctly? What happens to my recurring payments when I get a new card? I can login into my account on my laptop, but I loved being able to check my account on my phone whenever I want, on the spot, rather than having to bring my laptop everywhere. Can I choose the currency pairs I need to transact? and increase your minimum monthly repayment from the minimum $150 to $250, you’ll pay off the balance 2 years and 1 month sooner, saving about $1,225 in interest charges. I have the Bendigo Bank app on my mobile/tablet device. The purchase rate does not change during the repayment period. Can I save a regular payment using e-banking? When will I need Probate or Letters of Administration? How can I access e-statements and turn off paper? Information on this page can change without notice to you.

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